Refund & Cancellation Policy
‍At American Weed Shop, we strive to provide excellent products and services.
Please carefully review our refund and cancellation policies below.
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Refund Policy
Refund Eligibility Before Processing
Refunds are available only if the order has not yet entered the processing stage.
Once an order is submitted, it is promptly reviewed and prepared for shipment.
If you wish to request a refund before your order is processed, please contact us immediately.
‍Refund Policy for Shipped Products
We regret to inform you that no refunds will be issued for products that have been shipped.
Once your order has been processed and dispatched, we are unable to accommodate any refund requests.
If there is an issue with your shipment / product, please contact us within the day of receipt , and we will be happy to assist you in resolving the issue.
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‍Cancellation Policy for Subscription Service
We understand that sometimes plans change. If you wish to cancel your subscription service, you can do so at any time.
‍Cancellation Notice
To cancel your subscription, please notify us at least 7 days prior to your next billing cycle to avoid being charged for the upcoming period.
No Refunds for Past Charges
Once a subscription payment has been processed, it is non-refundable, even if you cancel before the next cycle begins.
Service Continuation
After cancellation, you will continue to have access to your subscription benefits until the end of the current billing period.
For any questions or assistance regarding refunds or cancellations, please contact our customer support team at support@onlypounds.net.
Thank you for choosing American Weed Shop !